How to Get Your Wig Covered by Insurance: A Step-by-Step Guide

How to Get Your Wig Covered by Insurance: A Step-by-Step Guide

How to Get Insurance to Pay for Your Wig

Losing your hair due to medical conditions or treatments can be overwhelming, both emotionally and financially. The good news? Many insurance providers offer coverage for medical-grade wigs. The key is understanding how to navigate the process smoothly. This guide will walk you through the exact steps to help you get your wig covered by insurance, so you can focus on feeling confident and comfortable.


Step 1: Check Your Insurance Coverage

  • Review Your Policy – Look for terms like cranial prosthesis or hair prosthesis, as wigs are often categorized under these medical terms.

  • Contact Your Insurance Provider – Call your provider and ask:

    • Does my plan cover cranial prostheses (medical-grade wigs)?

    • What percentage of the cost is covered?

    • Are there any restrictions on where I can purchase the wig?

    • What documentation is required for reimbursement?

Be sure to take notes during the conversation for future reference.

Step 2: Get a Doctor’s Prescription

To qualify for coverage, you will need a prescription from your doctor stating that a wig is medically necessary. The prescription should include:

  • Your diagnosis code (such as ICD-10 code L63.0 for Alopecia totalis)

  • The Healthcare Common Procedure Coding System (HCPCS) code for a cranial prosthesis (A9282)

  • Your doctor’s National Provider Identifier (NPI) number

If your doctor has never written a prescription for a cranial prosthesis before, don’t hesitate to provide them with this information. Many doctors are unfamiliar with the insurance process for wigs.

Step 3: Purchase from a Qualified Retailer

Not all wig suppliers qualify for insurance reimbursement. Hair Fetish Dolls is a qualified retailer for medical-grade wigs, and we provide the necessary documentation to help you submit your claim.

When purchasing, request an itemized receipt that includes:

  • The term cranial prosthesis

  • The price of the wig

  • The retailer’s Tax ID number

  • The purchase date

Make sure to save this receipt, as insurance companies typically require it for reimbursement.

Step 4: Submit Your Insurance Claim

Once you have all required documentation, submit your claim to your insurance company. Be sure to:

  • Fill out your insurance company’s claim form (often called a Health Insurance Claim Form 1500)

  • Attach a copy of your doctor’s prescription

  • Include the itemized receipt from your wig supplier

  • Keep copies of everything for your records

Most insurance companies take a few weeks to process claims. If you don’t hear back within their stated timeframe, follow up to check the status.

What If My Claim Is Denied?

  • Appeal the Decision – If your claim is denied, don’t give up. Review the denial reason, gather any additional documentation, and submit an appeal. A letter from your doctor reinforcing the medical necessity of the wig can strengthen your case.

  • Explore Other Options – If insurance won’t cover your wig, organizations like the American Cancer Society offer free or low-cost wigs to those in need.


Frequently Asked Questions

1. Will my insurance cover the cost of a wig?

Coverage varies by provider. Some plans cover cranial prostheses for medical hair loss, while others do not. Call your provider to confirm your specific coverage.

2. What is a cranial prosthesis?

A cranial prosthesis is a medical-grade wig designed for individuals experiencing hair loss due to chemotherapy, alopecia, or other medical conditions. Using this term when filing a claim improves your chances of approval.

3. What documents do I need to submit a claim?

You will need a doctor’s prescription, an itemized receipt from a qualified retailer, and a completed insurance claim form.

4. What should I do if my claim is denied?

Request a written explanation for the denial, gather any missing documents, and file an appeal. In many cases, persistence leads to approval.


Why Choose Hair Fetish Dolls?

  • Qualified Retailer – Our medical-grade wigs meet insurance standards for cranial prostheses.

  • Documentation Assistance – We provide all necessary paperwork to streamline your insurance claim process.

  • Wide Selection – Choose from a variety of styles, textures, and colors to find the perfect fit.

Get Started Today

Navigating insurance claims can feel overwhelming, but you don’t have to do it alone. Hair Fetish Dolls is here to help. Browse our collection today, and let us assist you in getting the wig you need.

 

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